SOURCE: SEO Consultancy Ltd
Speedycash4gold has launched a customer feedback tool within their site giving customers the chance to rate their service. This press release is brought to you by Seo Consultancy ltd.
Florida (PRWEB) June 27, 2012
Speedycash4gold, a leader in the postal gold market within the UK has teamed up with TrustPilot to launch an impartial customer feedback tool. This unique addition to the website will mean that potential customers will be able to see, at first hand the feedback from speedycash4gold’s previous customers.
The aim is to show visitors first-hand accounts from previous customers, this will hopefully demonstrate how the company operates. The management team at Speedycash4gold resolutely believes that having a strong customer service agenda within the business can only add to the business top line and drive expansion moving forward.
Once a customer completes a transaction with speedycash4gold they will be sent an e-mail and given the opportunity to comment, whether the experience was positive or not. The customer will also have the chance to rate the service out of 5, with 5 stars being the highest level of satisfaction. All customers will be asked to comment and so this will give the prospective visitor a good indication of the level of service that they would likely receive from the company if they sold their scrap gold. The team at Speedycash4gold has commented that they are confident that the majority if not all comments on TrustPilot will be highly positive. Any negative comments will be addressed rigorously within the existing complaints procedure and policies.
In addition to the new Trustpilot tool box customers will also have the chance to experience a number of other leading features recently added to the site. In particular the cash for gold calculator that uses proprietary technology to accurately value the price of scrap gold. The cash for gold calculator uses the London Fix Price as a reference point. The management team have also implemented an innovative ordering and automated dispatch service. Research within the industry has shown that the average person has to wait at least a week to receive their gold packs. At a time when the average family is under extreme financial pressure due to the downward spiral of the economy, this is when they need the money the most.
The team at speedycash4gold are constantly adding new and informative content to the site with the aim of trying to educate the public when it comes to selling their scrap gold for cash, either through a postal gold company or not. The cash for gold market has exploded over the past 5 years, tracking the upward rise in scrap gold prices. In the UK alone last year nearly 70 tonnes of the scrap gold jewellery was reprocessed into higher value bullion, according to the respected newspaper, The Financial Times. The evolution of the industry continues a pace.
The press release is brought to you by Seo Consultancy ltd. Who are expert seo services providers, ranking websites for the toughest of keywords
For the original version on PRWeb visit: http://www.prweb.com/releases/prweb2012/6/prweb9640652.htm