Vicki Bolling is a nurse.
She relies on her car to get her to work everyday.
She relies on her car to get her to work everyday to save lives.
But after filling up her gas tank at a BP gas station on 11th Street in Rock Island in November, her ability to get to work, or anywhere for that matter, has been a nightmare.
The problem? Tainted gas.
A sludgy mixture of gasoline and oil that can be the end for an engine.
"they fixed the oil filter, and the spark plugs," said Bolling. "The cleaned the lines and the gas tank... That was $570."
And that was just the beginning.
"After 30 miles, it had to be towed back because it had died 12 times since we left the mechanic."
All told, it was over $1,000 in repairs for the initial $20 fill up.
When Vicki tried recovering some of the funds from BP, she was met with a whole new set of problems.
She says she was sent from call center to call center and receiving no help or answers.
After nearly a month, frustration started to settle in.
"It wasn't so much infuriation at first but after about the third week and after dozens of phone calls to dozens and dozens of call centers and insurance companies... pretty irritated."
It finally to Bolling threatening to picket the gas station until BP executives decided to settle the matter.
"After four weeks," Bolling says, "the have finally agreed to pay the bills."
the QCA is not alone when it comes to dealing with tainted gas problems. A few months ago, BP was dealing with thousands of cases across Wisconsin, Indiana and Illinois.
We reached out to BP when doing this story and received no information relating to the story.
They did say that if anyone was having issues dealing with BP gas, they should call the customer service line at 1-800-333-3991.
