Temporary Changes For Treatment Of Iowa Quad Cities Water - News and Weather For The Quad Cities -

Temporary Changes For Treatment Of Iowa Quad Cities Water


Iowa American Water has adjusted its treatment process in the Iowa Quad Cities through the end of May for their annual water main hydrant flushing program.

From May 1 through May 29, 2013, the company says it will switch its disinfection method to a form of chlorine known as "free chlorine" which does not contain ammonia.

Iowa American says chlorine is commonly used in public water systems as a disinfectant and is monitored closely by their water quality experts to ensure optimum levels are present.

However they say, due to the temporary change in the type of chlorine, their customers may experience a more noticeable chlorine taste or odor in their tap water during the month of May.

They say there is no reason for concern. This is due to the switch in chlorine type only.

They do add that customers with fish aquariums should take note of this temporary treatment change and whether or not it could impact their aquarium water, so they are able to take any necessary precautions.

"The temporary switch in treatment is designed to make the routine flushing of water mains more effective and ensure we maintain our high quality water standards," said Randy Moore, president of Iowa American Water.

The treatment change is being done in conjunction with the company's annual water main flushing program which will be ongoing this spring. Crews will flush the distribution system, weekdays from 8:00 a.m. until 3:00 p.m.

"The flushing program is designed to maintain a high quality of water in the distribution system by flushing or cleaning mineral deposits and sediment from water mains. Over time, these sediments can build up in water mains causing discolored water and/or restricted flows," Moore added.

While no interruptions in water service will occur as a result of the work, Iowa American Water advises that when crews are flushing nearby, customers may experience a drop in water pressure or some discoloration of their water.

Iowa American Water recommends that any customers experiencing discolored water let their cold water run to clear before using it again and refrain from doing laundry during that time.

Any water discoloration or low pressure problems should last only a short period of time. If problems persist, notify Iowa American Water's customer service line toll free 24-hours-a-day at 1-866-641-2108.

The water main and hydrant flushing will be performed by Iowa American Water crews who will be working out of utility trucks labeled with the company logo. All employees will also have photo ID badges.

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