DAVENPORT, Iowa (KWQC) - UPDATE 11:52 a.m.: Verizon representatives tell TV6 that service has been restored following their statement that was released to TV6 at 10 a.m.
ORIGINAL:Verizon Wireless customers across the country are experiencing connectivity issues Tuesday morning. Here's the statement from Verizon as of 10 a.m.:
"We are currently experiencing a network issue impacting wireless service for some customers in the Upper Midwest including the Rockford, IL, and Davenport, IA, metro areas. Our engineers and technicians have identified the hardware issue and are working to resolve it as quickly as possible. Affected customers can still make and receive calls by enabling wifi calling on their devices."
Instructions on how to enable this free service can be found at this link: Wifi Calling
TV6 viewers are reporting the are unable to use their phone’s data or voice service.
According to Down Detector, the Quad Cities area is one of several pockets across the country experiencing large spread outages. Other areas affected include the Seattle, Los Angeles, Denver and New England coastal areas. It is unclear how many people are exactly impacted.
The website is also reporting a drastic increase in outage reports.
Officials with the Jo Daviess County Sheriff's Office said they're experiencing 911 outages and have released a number for others to call if they're in need of help.
There is no reported reason for the outage or how long it will take for it to be fixed.